Training
Short video and reading modules on Payble's products, fees, KYC rules and how to sell. Track your progress as you go.
Payble agent portal
Welcome back to your Payble portal
Your application, your training and anything new we add, all in one place. Pick up right where you left off.
- Training modules and product updates
- Your certification test and results
- Your agreement, details and Agent ID
- One-on-one sessions with a coach, when you need one
Haven't applied yet? Start your application
Secure sign-in
Sign in to your Payble portal
Use the email address you applied with.
Enter your email and we'll send you a link to choose a new password.
First time here? Use the button in the email we sent you. It lets you choose your own password. No email? Check your spam folder or ask your Payble coach.
What's inside
Everything for your journey, in one place
Your portal grows with you. From your first training video to new product updates as an agent, this is where it all lives.
Certification test
Opens automatically when you finish training. Sit it online when you're ready.
Your agreement
Read and sign your agent agreement online, and download your signed copy.
Details and documents
Share your details, photo, ID and guarantor information securely, and see when they're approved.
Your Agent ID
Once approved, see your Payble Agent ID and where you are with your swag pack and next steps.
Training updates
New products and changes to fees are published here. Agents come back for the latest.
You only see what's open to you. Your coach opens each step as you progress, so it's normal for some sections to appear later.
Getting in
Three steps to your portal
Here's how access works, whether it's your first visit or your fiftieth.
Open your email
Payble emails you a button when it's time. Use it the first time to choose your own password.
Choose a password
At least 10 characters, and not your name or email. After that, you sign in here with your email and password.
See your next step
You land on your dashboard, which shows where you are and what to do next.
Stay safe
Keep your account safe
Your portal holds personal details and documents. A few habits keep them protected.
- Never share your passwordPayble will never ask you for your password, PIN or a one-time code, by email, call or message.
- Check the addressGenuine Payble sign-in links go to agents.mypayble.com. If in doubt, type the address yourself.
- Choose a strong, private passwordUse at least 10 characters that you don't use anywhere else, and never your name or email.
- Sign out on shared devicesOn a borrowed or shared phone or computer, sign out when you're done.
Payble will never ask for your password
If someone does, in Payble's name or anyone else's, don't share it and tell us straight away.
agents.mypayble.comI don't have a password yet
Open the email we sent you and use its button. It takes you to a page where you choose your own password, and then you can sign in here any time. Can't find it? Check your spam folder, or ask your Payble coach to send it again.
I forgot my password
Choose Forgot your password? on the sign-in card, enter your email and we'll send a link to choose a new one. The link works for one hour. For your privacy, the message you see is the same whether or not the address has an account.
The reset email didn't arrive
Give it a few minutes, then check your spam folder and make sure you used the email address you applied with. You can ask for up to three links an hour. If it still doesn't arrive, ask your coach.
It says my access has expired or been turned off
Once your training has opened, your access doesn't expire, so you can always come back to it. Before that, portal access is time-limited and a coach can extend it. If access was turned off, your coach can tell you why. Contact your coach or support@mypayble.com.
I can't see training or my test
The portal shows only the steps that have been opened for you, and your coach opens each one as you progress. Your coach usually opens training after your interview, and the test opens automatically once you've finished training.
Does it work on my phone?
Yes. The portal is built for phones as well as computers, so you can train, sign and submit your details from wherever suits you.
How long will I stay signed in?
For your security, a sign-in on one device lasts up to 30 days, and changing your password signs you out everywhere. Sign out yourself on any shared device.
Not part of the programme yet?
Learn what the role involves, then send your application in about five minutes.